Privacy Policy

Last updated: August 23, 2026

On The Rise Projects respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, or otherwise contact us.

1. Information We Collect

When you submit a project inquiry or contact us, we may collect information you provide, including your name, phone number, email address, project type, project address or location, project details, timing, and other information you choose to provide. We may also receive basic technical information associated with use of the website, such as browser, device, IP address, and site-usage information, when made available by our hosting, security, or analytics providers.

2. How We Use Information

We may use information to respond to inquiries, schedule estimates or walkthroughs, prepare or discuss project proposals, provide requested services, communicate about an existing or prospective project, maintain business records, protect the website and our business, prevent fraud or misuse, comply with legal obligations, and improve our services and website.

3. Phone, Email, and Text Communications

If you provide a phone number or email address, we may use it to respond to your request and communicate with you about your project or services you requested. Providing a phone number through our inquiry form does not by itself require you to agree to receive unrelated promotional text messages. Message and data rates may apply to text communications initiated or requested by you.

4. How We Share Information

We may share information with service providers that help us operate our website or business, such as website hosting, form processing, communications, scheduling, project-management, accounting, or professional service providers. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud or misuse, or in connection with a business transaction. We do not disclose personal information merely for unrelated third-party marketing without appropriate authorization.

5. Website Hosting and Forms

Our website may use third-party hosting and form-processing services, including Netlify. Information submitted through website forms may therefore be processed or stored by those providers in order to deliver the submission to us and operate the website.

6. Cookies and Similar Technologies

The website or services supporting it may use cookies, logs, or similar technologies for essential functionality, security, performance, and analytics. Browser settings may allow you to limit or delete cookies, although doing so can affect website functionality.

7. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including business, contractual, recordkeeping, dispute-resolution, and legal purposes. We use reasonable administrative and technical measures intended to protect information, but no website, transmission, or storage system can be guaranteed to be completely secure.

8. Your Choices

You may contact us to ask about personal information you have provided, request a correction, or ask us to stop nonessential communications. We may need to retain certain information when required for legitimate business, contractual, or legal purposes.

9. Children's Privacy

This website is intended for people seeking home improvement and renovation services and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through this website.

10. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and On The Rise Projects is not responsible for those practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above identifies the latest revision. Material changes may be posted on this page.